Practice Information
A Great Practice For All Your Dental Needs
Philosophy
Our practice style is somewhat different than most: Dr. Galloway and his wife Kelly attend to all the needs of their patients. When you contact North Bend Family Dentistry, all your administrative needs will be met by Kelly personally as she manages the business aspects of the practice. Dr. Galloway, seeing only one patient at a time, attends to the comprehensive care of each patient. From a simple check-up cleaning to complicated restorative procedures, there is no delegation of duties or procedures to auxiliary personnel. This dedication of the doctor’s expertise, focused 100% upon the individual personalized care of each and every patient, has been well received and appreciated by many people over the years. Optimal treatment has many components: patient education, inspiration, and motivation to commit to a lifestyle of health and well-being; the prudence, care and integrity to provide and consider conservative options; and the sense of teamwork that the dentist and patient share when each is determined to achieve the most beneficial treatment outcome based upon the patient’s personal wants, needs, and values. As ones dental needs become more complicated, this process requires more time and communication to establish trust and develop realistic expectations, which is challenging when services are rendered by multiple providers and auxiliaries in the hurried environment of a large multi-chair clinic. It is for these reasons that we have chosen a “path less travelled” as our route to maximizing quality of care and patient satisfaction.
Out of respect for all our patients, we do not offer: Special enticements of free goods or services (please Google search “loss leader” if you are unfamiliar with this concept); blanket discounts (although fee negotiations are considered on an individual basis, with consideration given to senior status, up-front payment, scope of treatment, and special circumstances); or the marketing of select technology with potentially limited application that often leads to over-utilization or unnecessary treatment (“new” technology does not always assure better or more appropriate care).
Facility
We are proud to provide the highest quality dental care available. It is one
of our top priorities to protect the well-being of our valued patients. For
this reason, our office meets and surpasses all OSHA (Occupational Safety and
Health Administration) and CDC (Center for Disease Control) standards. We are
confident that you will feel right at home in our office as we treat all
patients as if they are family.
Appointments
If you would like to make an appointment, please contact our office by
phone 425-888-2330 or email [email protected] Our office hours, by appointment, are:
Monday - closed
Tuesday - 1:00pm- 6:00pm
Wednesday - 10:00am - 6:00pm
Thursday - 10:00am - 6:00pm
Friday - 10:00am - 1:00pm
Saturday & Sunday - closed
Financial
We will be more than happy to submit all insurance forms for you and help you recover the most from your benefits. We will do everything we can to help you afford the treatment you need and want. For patients who require major work, a complete payment plan is designed with an appropriate payment schedule. Forms of payment accepted by our office are check, cash, Visa & Master Card.
Cancellation
If you are unable to keep an appointment, we ask that you kindly provide us
with at least 24 hours notice. We ask for this advance notice so that we can
offer the appointment to another patient. A fee may be charged if a patient
does not show up for an appointment without sufficient notice.